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Privacy Policy

This privacy policy sets out how  Kid Biker uses and protects any information you give Kid Biker when you use this website. 

Kid Biker’ is totally committed to protecting the privacy of our site visitors and customers. The ‘ Kid Biker’ team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you- e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured it will only be used in accordance with this privacy statement.

Your Consent

We will not sell your name, address, email-address, credit information or personal information to any third party without your permission, but we cannot be held responsible or held liable for the actions of third party sites from which you may have been linked or been directed to the ‘Kid Biker’ website.

We may collect the following information:

  • Name.

  • Contact information including email addresses and telephone numbers.

  • Demographic information such as postcode, preferences and interests.

  • Other information relevant to customer surveys and or/ offers. 

What we do with the information we gather:

We require this information to understand your need and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

  • We may use the information to customize the website according to your interests.

  • Our nominated carrier may contact you via SMS to inform you of the dispatch of your order if you agree to this service.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity- a credit check is not performed and your credit rating is unaffected. 

Disclosures of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

  • In the event that ‘Kid Biker’ sells or buys any business or assets

  • If ‘Kid Biker’ or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets, or

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of ‘Kid Biker’, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways;

  • Whenever you are asked to fill in a form on the website, look for the box you can click to indicate you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at customercare@kidbiker.com

We do not sell, distribute or lease you personal information to third parties unless we have permission or are required to by law. We may use your personal information to send you promotional details about third parties, which we think you may find interesting if you tell us that you wish this to be the case.

You may request details of personal information, which we hold about you under the Data Protection Act 1998, a small fee will be payable.

Checking your details

If you believe any information we are holding is incorrect or incomplete, please write to us or email us at the above address. We will promptly correct any information found to be incorrect. If you wish to verify the details you have submitted to ‘Kid Biker’ you may do so by contacting us via email address or postal address given below. Our security procedures mean that we may request proof of identity before we reveal any information. This proof of identity will take the form of your email address and password submitted upon registration. You must therefore keep this information safe, as you will be responsible for any action, which we take in response to a request from someone using your email and password. We would strongly recommend that you do not use the browser’s password memory function, as that would permit other people using your terminal to access your personal information.

Third party sites

Our site may contain links to and from the sites of our partner networks, advertisers and other third parties. Once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the site in question. Please check these policies before you submit any personal data to these websites.

 

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via email, post or telephone. You will also be given the opportunity to receive such communications from selected third parties, and us when you become a member of ‘Kid Biker’.

All ‘Kid Biker’ members have an option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting ‘Your Details’ in ‘Your Account’ on the ‘Kid Biker’ website. You can access ‘Your Account’ once you register and login. Or click on the ‘unsubscribe’ link in any email communication we might send you.

 

Cookies

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies

This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example utilizing Google Analytics cookies o help us understand how customers arrive at our website, browse and use it. It highlights areas that we can improve on e.g. shopping experience, navigation and marketing. The data stored by these cookies does not show any personal detail from which your identity can be established.

Category 3: Functionality Cookies

These remember choices you make such as language, parameters such as product line, size or color. These can then be used to provide you with a more personalized experience.

Category 4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.